Shuster & Saben Recovers $8,717.50 from Bank of America.

A previous blog post described how Shuster & Saben, LLC sued Bank of America for violations of the Florida Consumer Collection Practices Act, ( FCCPA) on behalf of a Brevard County foreclosure defense client. The firm filed a separate lawsuit against Bank of America rather than filing a counterclaim in the underlying foreclosure case. After Bank of America failed to show up for Court the firm obtained a default and a default final judgment for $2,000.00 of damages for our client. When Bank of America failed to show up for the fee hearing the firm obtained an award of attorney’s fees, costs, expert witness fees and interest of over $6,700.00. When Bank of America failed to pay the judgments within ten days, firm attorney Richard Shuster, wrote Bank of America’s in-house legal department and threatened to levy on the judgment and seize bank assets in Melbourne, Florida if the judgment was not paid by November 23, 2011. Earlier this week, as the firm prepared to levy on the judgment, a check arrived by Federal Express at the firm’s Melbourne office. Our client will now receive $2,000.00 in damages plus interest for Bank of America contacting the client after a notice of attorney representation was sent to the bank. All of the attorney’s fees and costs for the litigation have been paid by Bank of America. While Bank of America’s foreclosure action against our client continues, our client’s case against Bank of America was won in under six months.

About Shuster & Saben: Shuster & Saben accepts referrals from other law firms whose clients have been directly contacts by lenders and loan servicers after such companies were put on notice that the consumer is represented by counsel. We also co-counsel with firms that have not previously sued banks and loan servicers. Shuster & Saben has a zero tolerance policy for lenders, loan servicers, and bill collectors who harass firm clients with letters or calls. Consumers with questions about the FCCPA or who want calls from bill collectors to stop can contact the firm by E-mail at foreclosuredefenselaw@gmail.com.

Foreclosure Defense Litigators at Shuster & Saben, LLC file suit against CitiMortgage for violations of RESPA, TILA, and FCCPA.

After a Palm Bay family retained Shuster & Saben to defend a foreclosure action filed by CitiMortgage, the firm sent CitiMortgage a Qualified Written Request ( QWR ) pursuant to the Real Estate Settlement Procedures Act ( RESPA ). The letter also requested that CitiMortage verify the debt pursuant to the Fair Debt Collection Practices Act ( FDCPA ) and case communications with the family.

The clients told our us that before they hired counsel, CitiMortgage would not give them the time of day when the clients called CitiMortgage concerning the clients request for permanent loan modification under HAMP. Our clients explained that when Citi refused to provide a permanent loan modification the clients attempt to find out the reason for the denial or obtain reconsideration was a futile struggle of long hold times, voicemail, dropped or disconnected calls, and unfulfilled promises that we will get back to you. Ultimately, CitiMortgage made no permanent interest rate modifications before filing a foreclosure action against our clients.

When our clients decided to fight back by hiring counsel rather then laying down and surrendering their home an unexpected thing occurred; CitiMortgage started calling our client. In one of Citi’s early calls the client advised, why are you calling me, you sued us to try and take our home and we retained counsel, please call our lawyer. When the clients advised us of the calls from Citi, we instructed them that such calls were illegal, that they should keep a log of the calls, and that if the calls continued we would sue CitiMortgage.

The calls did not stop. To add insult to injury, our firm did not receive a response from CitiMortgage to the Qualified Written Request. We believe that Citi violated RESPA when it refused to provide us with an accounting of the amount they claimed to be due and violated the Truth in Lending Act ( TILA ) when they refused to tell us who owned the note.

At Shuster & Saben we are litigators who say what we do and do what we say. Firm attorney Richard Shuster met with clients to obtain their permission to sue CitiMortgage and obtain their cell phone call logs to prove CitiMortgage called the clients AFTER CitiMortgage was put on notice that the clients were represented by counsel. The firm then filed suit against CitiMortgage for violation of RESPA, TILA and the Florida Consumer Collection Practices Act ( FCCPA ). We hope that we can use this lawsuit as a bargaining chip to resolve the foreclosure action filed against our clients with a substantial reduction of the loan balance (principal) and interest rate along with damages for our clients and payment of our clients’ attorney’s fees. To view a redacted copy of the lawsuit against CitiMorgage please click the link below.

Redacted FCCPA lawsuit against CitiMortgage

About Shuster & Saben: Shuster & Saben is a litigation firm that represents consumers and against big insurance and big banks. We send a Qualified Written Request on behalf of every client we defend in a foreclosure. If the client has a second mortgage we send a QWR to the second mortgage holder or servicer too. When a client hires us to defend a foreclosure their phone should stop ringing and their case should be one less problem they have to deal with. If the bank or their lawyers don't follow the all applicable rules and laws, we will not hesitate to bring separate lawsuits to obtain justice for our clients. If you have retained counsel to defend a foreclosure case and you are still being called about your mortgage you should keep a log of the date, and time that you were called, the name of the caller, their Id number or extension, and if you have Caller I.D. the phone number from which you were called. Homeowners with questions about the Florida Consumer Collections Practices Act (FCCPA) or RESPA can E-mail us at foreclosuredefenselaw@gmail.com.