Showing posts with label FDCPA. Show all posts
Showing posts with label FDCPA. Show all posts

Friday, November 17, 2017

Firm Sues Bank of America For Wrongfully Charging Attorney’s Fees in a Foreclosure Action

Shuster & Saben, LLC filed suit against Bank Of America (BofA) on behalf of an Orange County, Florida  homeowner.  In 2012, Bank of America filed a foreclosure action against our client.  The client hired a Tampa based lawyer to defend the foreclosure action.  In 2014, the judge of the foreclosure division entered summary judgment in favor of the homeowner and against Bank of America.  Pursuant to Florida Statute 57.105(7) when a bank loses a foreclosure action the bank cannot recover the attorney’s fees it paid its lawyer or the filing fees it paid to the court.  Nonetheless, even after Bank of America lost the foreclosure action it continued to send monthly mortgage statements that lumped in the past attorney’s fees into the total amount due.


Shuster & Saben, filed suit against Bank of America for violation of the Florida Consumer Collection Practices Act (FCCPA) for attempting to collect sums that Bank of America had no right to collect.  The lawsuit also alleged violation of the Fair Debt Collection Practices Act because Bank of America’s statements failed to adequately disclosure the nature of the changes it sought to collect, and failed to adequately explain that the charges included in the statement were attorney’s fees and costs incurred in the prior foreclosure action. Finally, the firm brought RESPA claims for Bank of America’s failure to timely respond to a Qualified Written Request submitted on behalf of the client. To read a redacted copy this lawsuit click here.


About Shuster & Saben:  At Shuster & Saben consumer protection law does not end with defending consumers from foreclosure actions and debt collectors.  We sue banks, loan servicers, junk debt buyers, and debt collectors who violate the Fair Debt Collection Practices Act (FDCPA) or who call the consumers cell phone without permission in violation of the TCPA.  

Thursday, November 24, 2011

Shuster & Saben Recovers $8,717.50 from Bank of America.


A previous blog post described how Shuster & Saben, LLC sued Bank of America for violations of the Florida Consumer Collection Practices Act, ( FCCPA) on behalf of a Brevard County foreclosure defense client. The firm filed a separate lawsuit against Bank of America rather than filing a counterclaim in the underlying foreclosure case. After Bank of America failed to show up for Court the firm obtained a default and a default final judgment for $2,000.00 of damages for our client. When Bank of America failed to show up for the fee hearing the firm obtained an award of attorney’s fees, costs, expert witness fees and interest of over $6,700.00. When Bank of America failed to pay the judgments within ten days, firm attorney Richard Shuster, wrote Bank of America’s in-house legal department and threatened to levy on the judgment and seize bank assets in Melbourne, Florida if the judgment was not paid by November 23, 2011. Earlier this week, as the firm prepared to levy on the judgment, a check arrived by Federal Express at the firm’s Melbourne office. Our client will now receive $2,000.00 in damages plus interest for Bank of America contacting the client after a notice of attorney representation was sent to the bank. All of the attorney’s fees and costs for the litigation have been paid by Bank of America. While Bank of America’s foreclosure action against our client continues, our client’s case against Bank of America was won in under six months.

About Shuster & Saben: Shuster & Saben accepts referrals from other law firms whose clients have been directly contacts by lenders and loan servicers after such companies were put on notice that the consumer is represented by counsel. We also co-counsel with firms that have not previously sued banks and loan servicers. Shuster & Saben has a zero tolerance policy for lenders, loan servicers, and bill collectors who harass firm clients with letters or calls. Consumers with questions about the FCCPA or who want calls from bill collectors to stop can contact the firm by E-mail at foreclosuredefenselaw@gmail.com.

Tuesday, December 28, 2010

Shuster & Saben Sues Strategic Recovery and Vantium Capital

Shuster & Saben, LLC, filed suit in Brevard County against Strategic Recovery Group, a division of Texas based Vantium Capital. This lawsuit was filed on behalf of Brevard County homeowner who the firm is defending in a foreclosure action. Prior to retaining the Shuster & Saben, the client filed a Chapter 7 (liquidation bankruptcy) and obtained a discharge of his personal obligation on Home Equity Line of Credit (HELOC) on his home. At the time our client filed bankruptcy, the HELOC Mortgage was held by Wilshire Bank. According of documents received by the firm, despite the fact that our clients debt was discharged in bankruptcy and the fact that our clients home is worth $50,000 less than the loan balance on his first mortgage, Wilshire sold the loan to Bank of America, who retained Strategic Recovery to attempt to collect on the debt.

The client initially retained the Melbourne office of Shuster & Saben to defend a first mortgage filed against his home by CitiMortage. The client brought us a letter he received from Strategic Recovery because he was concerned as why Strategic was seeking to collect a discharged debt. Our firm commenced an investigation to confirm that the original creditor was notified of the bankruptcy and sent Strategic Recovery a Qualified Written Request (QWR) pursuant to RESPA, ( Real Estate Settlement Procedures Act ) and request for verification of the debt pursuant to the Fair Debt Collection Practices Act.

When we did not receive written confirmation for Strategic Recovery that they were abandoning collection activity suit was filed in Brevard County Court against Vantium Capital, the parent company of Strategic Recovery. The firm continues to defend the foreclosure action filed by first mortgage holder, Citimortage, a separate case that is now over two years old.

To view a redacted copy of the law suit filed against Strategic Recovery please click the link below.

Strategic Recovery Lawsuit


About Shuster & Saben:
Shuster & Saben is a civil litigation firm of seven attorneys that defends foreclosures from four offices located in Miami, Doral, Fort Lauderdale / Plantation, and Melbourne, Florida. We believe the best defense is a good offense. If a lender, loan servicer or bill collector violates the law in their attempt of collect on a debt allegedly owned by our client we will not hesitate to sue the offender and use such suit for leverage to achieve our clients desired resolution. We believe there is a difference between foreclosure delay and foreclosure defense. Click here to find our why we are different or e-mail foreclosuredefenselaw@gmail.com with your Florida foreclosure questions.

Thursday, November 25, 2010

Shuster & Saben, LLC publicly thanks Wachovia

It is not every day we stop that we stop to thank a bank. Many banks don’t like us. We shut their foreclosure cases down, and in the last six weeks our firm obtained dismissals in five separate foreclosure actions. When banks or loan servicers call or write our clients, after we tell them not to, we sue them. This week we sued Beneficial-HSBC Group and Strategic Recovery for violations of the Fair Debt Collection Practices Act (FDCPA) and Real Estate Settlement Procedures Act (RESPA). We generally feel that one way to provide our clients with a superior defense is to have a good offense. Of course, we have represented plaintiff consumers against big insurance long before we started litigating against big banking.

From this standpoint, saying thank you to a bank is a little unusual for us. Before our colleagues think we went soft it must be noted that what Wachovia did for our client deserves our thanks, appreciation and praise. Last week our firm accepted, on our clients behalf, Wachovia’s loan modification proposal to reduce the client’s mortgage balance from $229,589.55 to $131,991.03. Wachovia reduced our client’s principal by over by over 40% and saved our client over $97,000.00. Wachovia did NOT have to do this. While Wachovia and their new parent company Wells Fargo did participate in HAMP, this was not a HAMP modification. It was not a modification that Wachovia was obligated to do.

While our client attempted to modify their loan for many months (before seeking our help) and ultimately a foreclosure action was filed against them, Wachovia’s offer was made within 90 days of the filing of suit. Wachovia’s offer will allow a hard working family struggling and saving to get by keep their home. This offer should allow that family to keep their home not for another month or another year, but forever. The press often writes about homeowners who are turned down for loan modification. We have seen firsthand many banks violate HAMP servings guidelines. The loan modification that works and the story of the bank that did much more than the legal minimum to help a hard working, struggling and stress out family is rarely told. Wachovia did right by this family. On this day of Thanksgiving this is one more thing for which I am thankful. To review Shuster & Saben’s acceptance letter and Wells Fargo’s loan modification offer please click the link below.

Shuster & Saben Acceptance of Wachovia Loan Modification with Principal Reduction

If you bank at an “anti-consumer” bank like Bank of America (whose standard policy is to never or almost never waive deficiencies in short sale transactions) let me encourage you to reward Wachovia by moving your account.

Tuesday, September 7, 2010

Shuster & Saben, LLC sues Provident Funding over Fair Debt Collections, RESPA, and TILA violations.

After a Cocoa, Florida homeowner hired our firm to defend the foreclosure filed against his home, we told him that the calls and letters he was receiving from the loan servicer, Provident Funding, L.P., would stop. To make certain the harassment of our client ceased we sent a written request pursuant to the Fair Debt Collection Practices Act (FDCPA) and the Florida Consumer Collections Practices Act (FCCPA) to Provident asking them to cease all communications with our client. Our letter to Provident Funding also contained a request for disclosure of the owner of the note and mortgage. Provident Funding is the loan servicer on our client's mortgage. A loan servicer is business that collects mortgage payments on loans that it does not own. Provident, on behalf of its client had brought a foreclosure action against our client, the homeowner.

In Provident Funding’s lawsuit Provident failed to identify their client, the phantom owner of the note. Our letter to Provident included a Qualified Written Request (QWR) under RESPA (the Real Estate Settlement Procedures Act) and recent amendments to TILA (Trust in Lending Act) for the identity of the owner of the note. To view a copy of our letter click the link below.

Letter to Provident

On September 2, 2010, our client called and advised that Provident Funding had placed a note on his door step stating the note was “in connection with an attempt to collect a debt.” The note was not in an envelope and was left in a conspicuous place in violation of the federal Fair Debt Collection Practices Act. To add insult to injury, not only had Provident illegally communicated with our client after receiving notice not to, Provident also failed to divulge the identity of the owner of the note and mortgage. We told our client that our retaliation against Provident would be swift and severe. Less than 48 hours after receiving a faxed copy of the note Provident left on our client’s door step we filed suit on behalf of the client against Provident Funding. Provident is now a Defendant in a lawsuit seeking damages for violations or the Florida Consumer Collection Practices Act, RESPA, and TILA. These statutes each provide for recovery of our client’s actual damages together with up to $1,000 of statutory damages (per statute violated). Our client’s law suit against Provident is a separate matter before a different judge than Provident’s foreclosure lawsuit against our client. While our firm continues to vigorously defend the foreclosure action we will seek to recover appropriate damages for our client in the FCCPA/RESPA case. Under FCCPA and RESPA if a loan servicer violates the statute the servicer must pay the consumer’s attorneys fees. As such 100% of the damages we recover will go to our client. To view a redacted copy of the lawsuit filed against Provident Funding please click the link below.

Lawsuit against Provident

About Shuster & Saben, LLC. The foreclosure defense lawyers at Shuster & Saben defend foreclosures from Miami to Melbourne on the east coast, and in Orange, Collier, and Lee Counties. The firm has six attorneys and offices in Miami, Doral, Plantation, and Melbourne. Lawyers from the firm are available for consultation in Boca Raton, West Palm Beach, Bonita Springs, and Orlando. At Shuster & Saben, experienced litigators vigorously defend every case and integrate asset protection, counter claims, and offensive lawsuits, to seek justice for distressed homeowners.

Monday, March 8, 2010

Firm Attorneys Attend Fair Debt Collection Practices Act Seminar

Firm attorney Richard Shuster traveled to Jacksonville, Florida to attend the National Associations of Consumer Advocates (NACA) annual seminar on the Fair Debt Collection Practices Act. The seminar was attended by leading consumer protection attorneys from across the United States. Richard Shuster is a member of NACA.

The Fair Debt Collection Practices Act is a federal law that protects consumers from unfair or harassing collections practices. This law regulates the conduct of third party bill collectors including mortgage loan servicers and law firms that file foreclosure actions against homeowners. Under the Fair Debt Collection Practices Act a loan servicer (such as Litton Loan Servicing) must comply with a consumers request that the servicer stop calling the consumer and conduct all future communications in writing. A consumer may also demand that a servicer or bill collector not call their cell phone or work number.

Under the Fair Debt Collection Practices Act, bill collectors and mortgage loan servicers are prohibited from communicating with debtors when the bill collector or loan servicer knows that the debtor is represented by an attorney. If a loan servicer calls a homeowner after receiving a request to cease communications or after receiving notice that the homeowner has retained an attorney, the homeowner is entitled to statutory damages of up to $1,000.00 and actual damages.

In the near future our law firm will be filing additional lawsuits under the Fair Debt Collection Practices Act, against loan servicers who continued to call our clients after receiving notices that the homeowners had retained an legal counsel.

Tuesday, June 16, 2009

Florida Default Law Group Sued for violation of Fair Debt Collection Practices Act

A Class Action lawsuit for alleged violation of the Fair Debt Collection Practices Act has been filed against the Florida Default Law Group, P.L. in the United States District Court for the Middle District of Florida.

The class action was filed by attorney James E Kallaher, of the Law Office of Bohdan Neswiacheny of Orange Park, Florida. At issue in the lawsuit is the practice of the Florida Default Law Group to send letters to consumers who were behind on their mortgages in envelopes upon which a return address bearing the words “Florida Default Law Group, P.L." was printed.

The purpose of the The Fair Debt Collection Practices Act (FDCPA) is to insure that debt collectors refrain from using abusive debt collection practices. The specific statute alleged to be violated is 15 USC 1692(f)(8) which prohibits:

“Using any language or symbol, other than the debt collector’s address, on any envelope when communicating with a consumer by use of the mails or by telegram, except that a debt collector may use his business name if such name does not indicate that he is in the debt collection business.”

The lawsuit, in our opinion correctly asserts that the business name “Florida Default Law Group” is a business name that indicates the company is in the debt collection business.

Under the Fair Debt Collection Practices Act, any individual who has been a victim of a violation of the act is entitled to both their actual damages and such additional damages as awarded by the Court not to exceed $1,000.00.

Our law firm is in the process of filing individual law suits for clients the firm is defending in foreclosure actions in Dade and Broward County. These actions will be filed on as individual cases in county court. We anticipate that our first law suits will be filed later this week. A copy of the class action complaint is available on-line at http://thetruthaboutloanmodification.wordpress.com/files/2009/09/florida-default-class-action-complaint.pdf

Any consumer who has questions about whether their rights have been violated may contact our firm at foreclosuredefenselaw@gmail.com

Consumers who believe that the Florida Default Law Group has were sent an envelope with the words “Florida Default Law Group” on the envelope should be aware that any lawsuit brought to recover damages under the Fair Debt Collection Practices Act must be filed within ONE YEAR of the alleged violation.


For more information about Shuster & Saben, LLC
please see our website.